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Share your feedback about accessible transportation in Norfolk County
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We want to hear from you about bus stops, shelters, and accessible taxicabs in Norfolk County.
Priority seating must be clearly marked and reserved for people with disabilities
Alternate accessible transportation must be available during service disruptions
Mobility aids must be accepted without extra fees
Under Section 78 of the IASR, municipalities must consult with their Accessibility Advisory Committee, the public, and people with disabilities when developing accessible design features for bus stops and shelters.
Accessible taxicabs
Municipalities also have requirements relating to taxicabs. The IASR states:
No extra charges are allowed for:
People with disabilities
Storing mobility aids
Assisting passengers
Service animals
Taxi identification must be available in an accessible format, such as large print and Braille
Municipalities must consult with their Accessibility Advisory Committee, the public, and people with disabilities to determine the proportion of on-demand accessible taxicabs required in the community.
How your feedback will be used
Your feedback will help guide future decisions to make transportation easier for everyone. This survey is part of our community consultation process. Our goal is to ensure decisions are made using a balanced and comprehensive approach. Many factors, such as provincial regulations, community needs, and available resources, will be considered in future decisions about accessible transportation.
The survey is open until Sunday, December 21, 2025.
We want to hear from you about bus stops, shelters, and accessible taxicabs in Norfolk County.
Priority seating must be clearly marked and reserved for people with disabilities
Alternate accessible transportation must be available during service disruptions
Mobility aids must be accepted without extra fees
Under Section 78 of the IASR, municipalities must consult with their Accessibility Advisory Committee, the public, and people with disabilities when developing accessible design features for bus stops and shelters.
Accessible taxicabs
Municipalities also have requirements relating to taxicabs. The IASR states:
No extra charges are allowed for:
People with disabilities
Storing mobility aids
Assisting passengers
Service animals
Taxi identification must be available in an accessible format, such as large print and Braille
Municipalities must consult with their Accessibility Advisory Committee, the public, and people with disabilities to determine the proportion of on-demand accessible taxicabs required in the community.
How your feedback will be used
Your feedback will help guide future decisions to make transportation easier for everyone. This survey is part of our community consultation process. Our goal is to ensure decisions are made using a balanced and comprehensive approach. Many factors, such as provincial regulations, community needs, and available resources, will be considered in future decisions about accessible transportation.
The survey is open until Sunday, December 21, 2025.
