Facilities Review and Master Plan

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Consultation has concluded

As Norfolk County anticipates significant growth in the coming years, we are undertaking a Facilities Master Plan that will include a comprehensive review of our administrative, operational, cultural, recreational, and emergency facilities. Survey deadline extended to Friday, October 18. Share your feedback today!


Why a Facilities Master Plan?

Maintaining all of Norfolk's properties and spaces is challenging and expensive. Changes in how services are delivered and the evolving needs of our community have resulted in some facilities being underutilized while others are heavily used and require upgrades. It's time to reassess and adapt to meet current demands while ensuring fiscal responsibility of facilities across our expansive region.

The Facilities Master Plan will:

  • Optimize resources: Ensure responsible spending and efficient use of our facilities.
  • Enhance operations: Improve functionality, access, and accessibility with consideration for multi-use facilities that deliver high-quality services.
  • Foster collaboration: Create centralized spaces that support teamwork, community engagement, and customer service.
  • Support growth: Align our facilities with Norfolk’s Strategic Priorities and future needs.

Facilities to be included in the Plan

Since becoming a municipality in 2001, Norfolk County has acquired over 200 facilities. Of these, 90 will be reviewed, including:

  • Administration facilities, including staff offices, service counters, rentals, leased spaces, and vacant buildings.
  • Operations facilities, including garages, road maintenance, waste management, storage, fieldhouses, clubhouses, and public washrooms.
  • Cultural facilities, including five public libraries, three museums, an art centre, and heritage buildings.
  • Recreational facilities, including community centres, arenas and indoor and outdoor pools.
  • Emergency facilities, including fire and EMS stations.

Our approach

The Facilities Master Plan is happening at the same time as the Master Recreation Plan, and staff are working together to ensure that we capture feedback from residents that will provide insight and direction on both initiatives.

While the Master Recreation Plan is focused on recreation facilities, programs and activities, the Facilities Master Plan reaches further to include administration, operations, cultural and emergency facilities. During the Master Recreation Plan public engagement process, we heard that residents wanted to provide feedback on all Norfolk County facilities—we took that feedback and created the Facilities Master Plan survey to provide that opportunity.

Norfolk County has partnered with Municipal VU Consulting Inc. to thoroughly review our facilities and engage with staff, Council, key stakeholders, and the community. Their insights will help us develop a roadmap that reflects our collective vision for the future.


Get involved

Share your feedback online

Complete the Facilities Master Plan survey now. The survey has been extended to Friday, October 18, 2024!

Attend an in-person event

Open House in Port Dover
Monday, September 23, 2024, 6 to 8:00 p.m.
Port Dover Lions Community Centre
801 St. George Street, Port Dover

Open House in Langton
Thursday, September 26, 2024, 6 to 8:00 p.m.
28 Albert Street, Langton

Can't attend an in-person event?
The Open House presentation will be posted on Friday, September 27, at 12 p.m.


Next steps

The Facilities Master Plan will be presented to Council in 2025. It will include recommendations for the best options to meet our current and future needs, a phased implementation strategy, and will consider feedback collected through this engagement process, the Recreation Master Plan engagement process, and other recent relevant strategies, including the 2024 Customer Experience Strategy.



As Norfolk County anticipates significant growth in the coming years, we are undertaking a Facilities Master Plan that will include a comprehensive review of our administrative, operational, cultural, recreational, and emergency facilities. Survey deadline extended to Friday, October 18. Share your feedback today!


Why a Facilities Master Plan?

Maintaining all of Norfolk's properties and spaces is challenging and expensive. Changes in how services are delivered and the evolving needs of our community have resulted in some facilities being underutilized while others are heavily used and require upgrades. It's time to reassess and adapt to meet current demands while ensuring fiscal responsibility of facilities across our expansive region.

The Facilities Master Plan will:

  • Optimize resources: Ensure responsible spending and efficient use of our facilities.
  • Enhance operations: Improve functionality, access, and accessibility with consideration for multi-use facilities that deliver high-quality services.
  • Foster collaboration: Create centralized spaces that support teamwork, community engagement, and customer service.
  • Support growth: Align our facilities with Norfolk’s Strategic Priorities and future needs.

Facilities to be included in the Plan

Since becoming a municipality in 2001, Norfolk County has acquired over 200 facilities. Of these, 90 will be reviewed, including:

  • Administration facilities, including staff offices, service counters, rentals, leased spaces, and vacant buildings.
  • Operations facilities, including garages, road maintenance, waste management, storage, fieldhouses, clubhouses, and public washrooms.
  • Cultural facilities, including five public libraries, three museums, an art centre, and heritage buildings.
  • Recreational facilities, including community centres, arenas and indoor and outdoor pools.
  • Emergency facilities, including fire and EMS stations.

Our approach

The Facilities Master Plan is happening at the same time as the Master Recreation Plan, and staff are working together to ensure that we capture feedback from residents that will provide insight and direction on both initiatives.

While the Master Recreation Plan is focused on recreation facilities, programs and activities, the Facilities Master Plan reaches further to include administration, operations, cultural and emergency facilities. During the Master Recreation Plan public engagement process, we heard that residents wanted to provide feedback on all Norfolk County facilities—we took that feedback and created the Facilities Master Plan survey to provide that opportunity.

Norfolk County has partnered with Municipal VU Consulting Inc. to thoroughly review our facilities and engage with staff, Council, key stakeholders, and the community. Their insights will help us develop a roadmap that reflects our collective vision for the future.


Get involved

Share your feedback online

Complete the Facilities Master Plan survey now. The survey has been extended to Friday, October 18, 2024!

Attend an in-person event

Open House in Port Dover
Monday, September 23, 2024, 6 to 8:00 p.m.
Port Dover Lions Community Centre
801 St. George Street, Port Dover

Open House in Langton
Thursday, September 26, 2024, 6 to 8:00 p.m.
28 Albert Street, Langton

Can't attend an in-person event?
The Open House presentation will be posted on Friday, September 27, at 12 p.m.


Next steps

The Facilities Master Plan will be presented to Council in 2025. It will include recommendations for the best options to meet our current and future needs, a phased implementation strategy, and will consider feedback collected through this engagement process, the Recreation Master Plan engagement process, and other recent relevant strategies, including the 2024 Customer Experience Strategy.



  • Consultation has concluded
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