Ride Norfolk Transit Master Plan

We're working on Norfolk County's first Transit Master Plan to improve our bus services over the next 10 years. Our goal is to make transit more efficient and better suited to the county's growing needs.

In our first survey, 252 people of different ages and transit habits shared their thoughts with us. This feedback helped us understand what you expect from Ride Norfolk. We also looked at important data to see how well the service is running.

Here's what we found:

• We can improve commuter support by making buses more reliable and better aligned with work hours.
• Limited service hours restrict how freely people can use Ride Norfolk.

Survey participants also told us they're interested in:

• Longer service hours, including Saturdays.
• More frequent buses and better timing with work shifts.
• Expanding service to areas outside Simcoe.
• More consistent routes and a set schedule.

We've also noticed that more on-demand ride requests are being turned down due to high demand and that Norfolk County invests less in transit compared to other areas.

For this second round of feedback, we want to work on some solutions.

The survey will introduce key ideas for improving service and ask for your input on how Ride Norfolk can meet residents' needs better. These ideas are based on what we heard in the first survey, standard practices in transit, and a review of how Ride Norfolk currently operates.

The survey consists of 4 sections:

• Service Principles
• Making Transit Sustainable
• Future Network Concepts
• Demographics

This anonymous survey will take approximately 15-20 minutes to complete and will close at the end of the day on January 3^rd, 2025.

If you have any questions about the survey or would like to provide more information on Norfolk County Transit, please contact:
Left Turn Right Turn at
consultations@ltrt.ca

Please add Norfolk Master Plan in the subject of your email.